As a customer of the North Wales Water Authority it is very important to understand important facts about the water service we provide to your business.
Part of our community outreach programs has been to educate our customers on a variety of topics that can affect your water quality, such as backflow prevention. Backflow prevention is a program where a device is installed to prevent contaminants from re-entering our distribution system. The Authority will determine the "degree of hazard" of each commercial or industrial facility by an evaluation of the conditions and activities within the premises. Backflow prevention is a critical component for our business sector customers.
Other important educational components include how to locate your main shut-off valve in case of an emergency, how to detect leaks in your business, how your water meter operates, what determines your water pressure and what affects your water hardness.
We ask that you treat the water in your business as you would in your home and simply take the necessary measures to educate your employees about the water service you receive from the North Wales Water Authority.
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