Main System

As a customer of the North Wales Water Authority, we want you to know as much as possible about the tap water service we provide to your home. We deliver safe, plentiful, affordable tap water and you are responsible for managing the water once it enters your home. We encourage you to learn more about NWWA and how you can conserve our most precious resource by clicking around on our website. And don’t forget our youngest consumers – we have a special section devoted to kids!

Being a water steward in your home is an important aspect of being a homeowner and we encourage you to educate yourself and your family about the water service you receive from the North Wales Water Authority.

Here you have the opportunity to learn about a variety of topics that can affect your home’s tap water quality. One of these is backflow prevention. Backflow Protection is a program where a device is installed to prevent contaminants from re-entering our distribution system.

Take some time to also learn how to locate your main shut-off valve in case of an emergency, how to detect leaks in your home, how your water meter operates and what determines your water pressure and what affects your water hardness

Being a water steward in your home is an important aspect of being a homeowner and we encourage you to educate yourself and your family about the water service you receive from the North Wales Water Authority.