Today, the water utility industry offers many opportunities for building a career. Delivering high quality, safe drinking water will continue to be a priority for the future. Water is the key to virtually all living things so why not choose a career that will make an important contribution to life itself.

The water industry is a rapidly changing industry and over the years has opened up a vast array of careers for the future. Some careers in the water industry require a high school diploma and on-the-job training, others require specific training and certification and many require advanced college degrees in specialized fields. Below are some of the most common jobs associated with water utilities.

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Handle payroll, accounts payable, financial statements, bond issues and investments.

Computer Programmer/Analysts

Develop computer systems for databases, which include customer data, water quality data and water utility system data.

Customer Service Representatives

Assist with customer billing questions, arrange for service calls, help resolve customer problems, generate bills and process payments.


Design the construction of the water supply systems.


Help protect water from pollution and waste.

Human Resource Specialists

Handle hiring and training issues, wages, benefits and labor relations.

Meter Readers

Install meters, read and record usage and for utilities that have an automatic meter reading program, the meter readers use a computer to record usage.

Plant Operators

Operate and monitor the equipment that treats the water. The equipment includes computers, pumps and valves.

Public Relations Specialists

The communicators for the utility. They educate the customers, get involved with the communities and are the spokesperson for the utility.


May study water supplies, collect and analyze water samples and do other research.

Utility Managers

Oversee the entire operation of a water utility.

Utility Personnel

Install, maintain and repair the distribution systems that move the water from the source to the customers. They also investigate leaks and read blueprints.

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