The North Wales Water Authority was incorporated in 1951 under the Pennsylvania Municipalities Authorities Act of 1945. The Authority is governed by a Board of Directors. All board members are customers of the system and serve without compensation. The purpose of the formation of the North Wales Water Authority originally to acquire and operate the privately held North Wales Water Company which, at the time, only served 1,200 customers.

A municipal authority offers several unique advantages over private or investor-owned entities in its ability to deliver essential public services on a non-profit basis. Therefore, 100% of all revenues remain within the Authority for operations and system improvements. There is no outside stockholder cost, nor can funds be used for other municipal services.

Due to the continuing need for access to public water supplies in the surrounding area, upon request the North Wales Water Authority extended its service lines into the surrounding municipalities of Upper Gwynedd Township and Lower Gwynedd Township. The added advantage of this expansion was to provide the Authority with an ability to develop additional sources of groundwater for its customers’ use.

The local area experienced a drought of record in 1964, which afforded the Authority an opportunity to serve Montgomery Township. Later, in the late 1960s, the Authority acquired the assets of the Blue Bell Water Company (a privately-held company) and expanded service into Whitpain Township. In 1979, the Authority assumed the assets of the Upper Dublin and Delaware Valley Industrial Water Companies (also for profit and privately-held) and expanded into Upper Dublin Township, including the Fort Washington Industrial Park. Additional acquisitions in the 1980s expanded the Authority’s service territory into New Britain Township and Bucks County. Since that time, the NWWA has broadened its service into Warrington Township, as well as parts of Buckingham, Doylestown, and Solebury. In addition, the Authority has numerous wholesale agreements with neighboring municipalities to service supplemental water.

Mission Statement

At North Wales Water Authority, our mission is to maintain our position as a premier authority in water management, quality assurance, and delivery. We are committed to excellence across all facets of our operations, including water treatment, conservation initiatives, and customer service. Through continual innovation and dedication, we aim to exceed expectations, ensuring the provision of high-quality drinking water while responsibly managing our precious water resources. Our unwavering focus on excellence drives us to continually improve and adapt to meet the evolving needs of our community, setting the standard for water management and service delivery.

Our Vision

Driven by an unwavering dedication to environmental stewardship and the well-being of our community, we are at the forefront of innovation, employing cutting-edge technologies and best practices to ensure the delivery of unparalleled quality drinking water. Our team of experts is relentless in safeguarding our precious water resources, adeptly mitigating risks, and adapting to ever-evolving needs. With a clear vision for a sustainable future, we pledge to continue our relentless pursuit of excellence in service to public health and environmental preservation.