Privacy Policy

Who we are

The North Wales Water Authority recognizes the importance of protecting the privacy of the users of this web site. This site is a fundamental communication tool for providing critical and informative Authority information and interactive services to its customers. The North Wales Water Authority is strongly committed to protecting the privacy of you, its customers and the users of this web site.

Collection and Using Personal Information

The North Wales Water Authority does not use its web site to collect personal information for any purpose other than to respond to a user’s request or input, or to complete an online transaction.

Web usage summary statistics are gathered for site management, determining technical design specifications and identifying system performance issues. The information does not identify you personally.

In order to provide electronic capabilities, the name, address and payment information (if applicable) that the user might provide when using this Web site may be collected, processed and disclosed to complete an online transaction and for record-keeping for billing and other business-related purposes.


This web site uses precautions to protect the information of the user. Our registration asks a user to submit sensitive information that is encrypted and protected with encryption software. Secure pages protect sensitive information online and safeguards users against obtaining unauthorized information off line.

Contact Information

If users have any questions regarding the Terms of Use or Privacy Policy of, please contact us at: