Water Service Maintenance

What is the Water Service Maintenance Program?

Frozen water lines are not covered as a “defect” under the program. Also, customers with meter pits are not eligible for the program.

It’s not as complicated as it sounds. It might surprise you to know that the pipe that carries water from your curb to your house is on your property and is actually owned by you. Unfortunately, if something would happen to that line, (a leak or break, etc.) it would be your responsibility to repair it.

Under the Water Service Maintenance program if anything happens to your water service line, we’ll take care of it at no additional cost to you. It basically offers protection against the possibility of costly repair bills and covers any service line damages from the curb stop to within three feet of the outside wall of your home or building.

The charge for this program is minimal:

For Residential- $10 per year
For Commercial 3/4″ and 1″ connections- $18 per year
For Commercial 1 1/2″ and 2″ connections- $30 per year

To sign up, please fill out our application by clicking here.
Or learn more about this program by clicking here.

Once you’ve been approved for the program, you never have to reapply. Can’t remember if you enrolled? Check your bill. If you are in the program, there will be a line item on your bill called “Water Service Maintenance Program.” If you are billed quarterly there will be a charge of $2.50/quarter; if you are billed monthly there will be a charge of $0.83/month.