Main System

As a customer of the North Wales Water Authority, we want you to know as much as possible about the tap water service we provide to your home. We deliver safe, plentiful, affordable tap water and you are responsible for managing the water once it enters your home. We encourage you to learn more about NWWA and how you can conserve our most precious resource by clicking around on our website. And don’t forget our youngest consumers – we have a special section devoted to kids!

Being a water steward in your home is an important aspect of being a homeowner and we encourage you to educate yourself and your family about the water service you receive from the North Wales Water Authority.

Where does your water come from?

Forest Park Water (FPW) is our state-of-the-art drinking water treatment facility located in Chalfont, PA. In these two videos you’ll not only learn the history behind it, as well as following the path of your water from the Delaware River all the way to Lake Galena and then FPW. You’ll enjoy a tour inside the facility and learn about our sophisticated drinking water treatment processes. Watch the water treatment operators in action and learn all that’s involved in providing you with an abundant supply of safe, delicious tap water all day, every day.