Frequently Asked Questions

Most of the commonly-asked questions we receive fall into one of the following 5 categories. Hopefully you can find the answer to your question here, but if not please give us a call at 215-699-4836 or send us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Water Quality - In this section we discuss a range of topics from an explanation of why we do not add fluoride to the water to a discussion of the differences between tap and bottled water to the effects of lawn care on water quality.

Billing - In this section we offer tips for reducing your water bill.

About Your Water - In this section we cover common water topics such as average individual water usage, water pressure problems, and issues with glass and flatware in the dishwasher.

Metering - In this section we offer tips for detecting leaks in your home and show you how to find your shut-off valve in the event of an emergency.

Bill Payment - In this section, we answer a variety of questions related to online bill payment.